Technical Support Jobs In Pune

If you’re a fresher looking to start your IT career, Technical Support Jobs in Pune offer one of the best entry-level opportunities to build both your technical and communication skills. Pune, being a major IT hub, hosts several top companies offering IT Helpdesk Jobs, Customer Support Associate roles, and Technical Support Engineer jobs for freshers.

As a fresher, you can begin with L1 (Level 1) technical support, which involves handling basic troubleshooting, guiding customers through system setup, and resolving minor hardware or software issues. Over time, you can move up to L2 or L3 support roles that deal with more complex technical challenges.

Some of the most in-demand roles for beginners include:

• IT Helpdesk Support Executive

• Customer Support (Technical Process)

• Technical Associate (Voice & Non-Voice)

• Remote Technical Support Engineer

Companies in areas like Hinjewadi, Kharadi, Viman Nagar, and Baner frequently hire freshers for such positions. At OmVenk Placement Solutions, we specialize in connecting freshers to verified recruiters offering Technical Support Jobs in Pune for freshers with growth-focused environments and competitive packages.

Our Pay After Placement approach ensures that you pay the placement fee only after you secure the job — making the process transparent and stress-free. Whether you’re from a computer science background or simply passionate about IT troubleshooting, technical support jobs can open the door to a long-term, stable IT career.

Yes, at OmVenk Placement Solutions, we provide complete pre-placement training and guidance before you attend interviews for Technical Support Jobs in Pune. Our goal is to ensure that every candidate — whether a fresher or an experienced professional — is fully prepared to crack technical rounds and communicate confidently with recruiters.

Our technical support training includes:

• Communication Skills Training: Learn how to interact with customers effectively in both domestic and international support environments.

• Resume & Interview Preparation: Our experts help you craft an optimized resume highlighting your IT and soft skills.

• Basic Technical Concepts: Understand hardware, operating systems, networking, and ticketing tools like JIRA and ServiceNow.

• Customer Handling & Troubleshooting: Learn how to manage tickets, identify issues, and provide fast, accurate solutions.

This structured approach helps freshers confidently apply for IT helpdesk jobs, remote technical support jobs, and Associate Technical Support Engineer roles in Pune’s top companies.

We also focus on grooming you for roles with international clients, where communication and professionalism play a big role.

So even if you’re new to the field, OmVenk ensures you’re job-ready before attending any interview. With our Pay After Placement model, you only pay after your successful selection — ensuring you focus on learning, not worrying about fees.

With OmVenk’s training and support, you’ll be fully prepared to begin a rewarding career in technical support, IT helpdesk, or remote tech support roles in Pune.

Absolutely! The demand for remote technical support jobs in Pune has skyrocketed in recent years as companies adopt hybrid and work-from-home models. Many IT and customer support organizations now hire professionals who can provide real-time assistance to clients across India and abroad — directly from home.

At OmVenk Placement Solutions, we regularly list remote IT helpdesk jobs, remote tech support engineer openings, and virtual customer support roles. These positions are ideal for candidates who want flexible work options while building their IT career.

Common remote roles include:

• Remote Technical Support Executive

• Helpdesk Analyst (Work from Home)

• IT Support Engineer (Remote Shift)

• Customer Support for SaaS Products

The responsibilities remain the same as onsite jobs — resolving customer issues, managing support tickets, and maintaining technical systems — but all through remote access tools like TeamViewer, AnyDesk, and VPNs.

Remote jobs also allow candidates from different educational backgrounds to gain global exposure, especially in international processes serving clients from the US, UK, or Australia.

Whether you’re a fresher seeking your first IT support job or an experienced engineer looking for flexible work, remote technical support jobs in Pune offer great opportunities with competitive salaries.

OmVenk helps you connect with verified employers and ensures full support during interview coordination, onboarding, and joining under our Pay After Placement model — making your job search effortless and reliable.

The Pay After Placement model at OmVenk Placement Solutions is designed to make your job search completely risk-free and transparent. It means you don’t pay anything upfront. You only pay the placement fee after you receive your official job offer and successfully join the company.

Here’s how it works:

1. Apply for Technical Support Jobs in Pune through OmVenk’s online portal or job listings.

2. Our team shortlists your profile and connects you with hiring companies offering IT helpdesk, customer support, or technical support engineer roles.

3. You receive free interview preparation support, including mock interviews, resume assistance, and communication training.

4. Once you clear your interview and get placed in a verified company, you pay the agreed placement fee — only after joining.

This model ensures complete trust and fairness between candidates and recruiters. You can focus on improving your skills and preparing for interviews without worrying about upfront charges.

The Pay After Placement model is particularly beneficial for freshers applying for technical support jobs in Pune, as it provides confidence and financial relief while searching for jobs.

Over the years, OmVenk has successfully placed hundreds of candidates in remote technical support, IT helpdesk, and associate engineer roles under this system — proving it’s one of the most reliable placement approaches in Pune.

Yes, absolutely! OmVenk Placement Solutions offers flexible opportunities for students and part-time job seekers who want to begin their IT journey with technical support jobs in Pune. Many companies today hire candidates on part-time, weekend, or flexible shifts to manage round-the-clock customer and technical operations.

Students can take up roles like:

• Part-Time Technical Support Associate

• Customer Care Executive (Technical Process)

• Remote IT Helpdesk Support

• Chat & Email Support for IT Products

These roles are ideal for students pursuing degrees in Computer Science, IT, or related fields, as they help build real-world experience in problem-solving, communication, and technical troubleshooting.

Part-time jobs also give exposure to international tech support environments, helping you gain global communication skills and hands-on experience with tools like CRMs and ticketing systems.

At OmVenk, we ensure that even part-time or student candidates receive equal support — from resume enhancement and interview guidance to post-selection follow-ups.

Our Pay After Placement model applies here as well, so students can start earning before paying any placement charges.

If you’re looking for part-time technical support jobs in Pune, remote tech support roles, or flexible IT helpdesk jobs, OmVenk will help you find verified companies that match your schedule, skills, and career goals.